The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or away and can raise and lower settings to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or contact a HVAC specialist like J & J Air Conditioning. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback because the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than older programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get ample power, Nest says you may encounter some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t switch on or turns off and on frequently in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just got the Nest, we recommend you start with your thermostat initially. This is especially true if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the dilemma, a smart thermostat pro including one from J & J Air Conditioning can assist you. We can determine the malfunction and install a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, with automatic energy-efficient programming and the opportunity to monitor temps while you’re out. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at J & J Air Conditioning can fix the trouble fast.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 254-355-3833 to request your appointment today.