The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or out and about and can raise and lower temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or contact a HVAC specialist like J & J Air Conditioning. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback as the thermostat can get adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive ample power, Nest says you may have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on frequently in a short period of time.

You could believe something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat right away. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat pro like one from J & J Air Conditioning can assist you. We can pinpoint the malfunction and add a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life more convenient, with automatic energy-efficient programming and the ability to check settings while you’re out. It’s an annoying experience when yours won’t work properly, but our heating and cooling specialists at J & J Air Conditioning can take care of the problem fast.

If you’re experiencing weird heating and cooling behavior with your new Nest, reach out to us at 254-355-3833 to schedule your appointment right away.